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Contact

Tell us what happened.

Need help with your account, a provider connection, moderation, or privacy? Use the support address included with your beta invitation.

Help us find the issue

  • Include your public handle, the page you were using, and the approximate time of the problem.
  • Add the request ID if an error message provided one.
  • For a provider-sync problem, add the Sync ID shown under Settings > Connections. The Sync ID is a Beaten support reference, not your provider account ID.
  • For moderation appeals, include the affected content or decision and the reason you believe it should be reviewed.

Keep private data private

Never send a password, session cookie, Steam credential, provider token, or the contents of a private account export. Beaten support will not ask for them.

Provider connections are optional

You can use the complete manual journal without connecting Steam or another provider. Disconnecting removes its connection and observations while preserving journal entries you created or accepted.